Coaching is a process that takes place in the context of a relationship between the coach and the coachee. This can be an individual and it can be a team. Coaching can significantly improve the performance in a number of areas, e.g. responding positively to change, gaining insight into challenging situations, teamwork and delivering results as a team, developing new skills, taking on greater leadership responsibility, overcoming obstacles, building stronger relationships, handling stress, learning quickly, stakeholder management, etc.
Leadenhall Consulting works with individuals and teams to rise to the challenges with which they are faced, to achieve high levels of performance and to deliver results.
For more information contact Liz Codd on +44(0)207 469 2690 or at email@example.com
In our approach to coaching we advocate strongly for a focus on performance and results. There may not always be specific economic measurable outcomes from coaching, although often there are, but we do believe that each coaching assignment should be reviewed on completion of the assignment.
We were asked by the Head of HR for a publicly quoted insurance company to review the coaching that had been undertaken over the previous few years. We developed a methodology that he was comfortable would work within the organisation. It consisted of an online questionnaire for all coachees and their line managers, followed by a structured interview with the coachees and line managers based on the findings from the survey.
We took what we had found from the survey and interviews and developed a report that included observations and recommendations for the next stage in the development of coaching within the company.
Some key findings were:
- 36% of coachees strongly agreed and 64% agreed (100% in total) with the statement ‘I gained real value from the majority of coaching sessions that I had with my coach’
- 73% agreed or strongly agreed with the statement that ‘My coaching experience added real economic value to the company, most likely in excess of the cost of providing a coach’
- The vast majority of coachees believed that their confidence, decision making and influencing skills were improved as a result of coaching.
- 33% of line managers strongly agreed and 67% agreed with the statement ‘Given the opportunity, I would authorise coaching for other members of my team to enhance their effectiveness’.
As coaches ourselves we learned much from our work in this area and we work hard to build best practice into our own coaching practice.